Returns & Exchanges
We want you to be completely delighted with your jewelry. If you wish to return or exchange your purchase, merchandise can be returned within 14 days of receipt in their original packaging and in unworn condition. Merchandise will be returned pre-paid and insured to Éclat by Alison Yuen. Store credit will be issued for future purchases at Éclat by Alison Yuen and will not include original shipping charges.
Please note that all sale merchandise is final sale.
All gemstones are handpicked for each piece of jewelry. When working with stones, variations in color, cut, size and shape are inevitable. These variations contribute to the uniqueness of each piece. Although we do our best to make sure that the colors shown on our website are accurate, actual colors may vary due to monitor, display and/or resolution.
We take pride in delivering quality craftsmanship while using fine materials. In the case that your jewelry needs repair due to flaws in workmanship, we will gladly repair your piece or replace it based on the circumstance with no charge. In the case that jewelry has been damaged or tangled, it can be repaired for a fee that will be determined by repair needed.
We are not responsible for any customs or duties that may be incurred in your country.
All images and designs on this website are the sole property of Éclat by Alison Yuen. Any images may not be used without express written consent from Éclat by Alison Yuen. Any duplication of images or designs may be subject to legal action.